Research shows that in 9 out of 10 accidents, someone saw the problem in advance — but said nothing. What prevents us from speaking up? Watch Lina Hedin talk about what makes teams talk about problems and mistakes.
In this lecture, Lina Hedin speaks to employees, managers, union representatives and employer organizations from the Swedish mining industry and shares research-based tools for creating work environments where employees dare to talk openly about risks and problems.
Key takeaways:
- What is psychological safety and why is it important?
- How can we create a more open climate in the workplace?
- The risk zones to avoid—the comfort zone, the apathy zone, and the anxiety zone